News
Turning Point Group sponsors the Customer Experience Forum
Achieving Customer Loyalty through Effective Multichannel Contact Customer experience encompasses… Read more
UT Medicine of San Antonio engages The Turning Point Group to increase patient loyalty.
UT Medicine of San Antonio has engaged Turning Point Group with an extensive customer service… Read more
The Greater Houston Partnership engages The Turning Point Group to increase member retention.
The Greater Houston Partnership has engaged The Turning Point Group to help assess member needs… Read more
The Turning Point Group to assist in Harris County Hospital District’s brand strategy.
Turning Point Group has joined forces with Langrand and Company to help Harris County Hospital… Read more
Baptist Health System engages The Turning Point Group to increase patient loyalty.
Due to the success of the first year’s engagement in assessing patient loyalty needs, Baptist… Read more
Karen Haney presents patient loyalty best practices to Leaders Board
Karen presented the challenges and solutions with bringing customer insights into into the… Read more
Virginia Mason Medical Center reengages The Turning Point Group to bring customer service accountability to the next level.
Based on the program’s successful launch in 2009, Virginia Mason Medical Center in Seattle,… Read more
The Houston Rockets selects The Turning Point Group to help increase loyalty among season ticket holders.
The Houston Rockets has engaged The Turning Point Group to create a comprehensive marketing plan… Read more
Generating Revenue from Your Current Customers
Kathleen Diamonon presented to over 80 individuals of the Houston Court Reporters Association… Read more
Tomball Regional Medical Center engages The Turning Point Group
Tomball Regional Medical Center has engaged The Turning Point Group to create a comprehensive… Read more
Tomball Regional Medical Center of Tomball, Texas engages The Turning Point Group to develop a targeted Service Line Marketing Plan.
Tomball Regional Medical Center has engaged The Turning Point Group to create a comprehensive… Read more
Virgina Mason Medical Center teams with The Turning Point Group
Virginia Mason Medical Center in Seattle, Washington recently engaged The Turning Point Group to… Read more
Karen Haney to present best practices to capture voice of the patient
Karen Haney will be presenting “Capturing, Considering and Incorporating Consumers’… Read more
Upstream Energy Services Engages The Turning Point Group
To enhance their strong relationships with current customers, Upstream Energy Services has engaged… Read more
Baptist Health System engages The Turning Point Group to drive patient growth through customer loyalty.
Fueled by their recent restructuring success, Baptist Health System of Alabama selected The… Read more
Medical City Hospital engages The Turning Point Group and The Drive Collective.
The Turning Point Group and Drive Collective partnered with Medical City Hospital in Dallas,… Read more
Keeping Your Customers Secure During Uncertain Times
Houston, Texas October 10, 2008 – Your business has worked hard in acquiring customers. Now in… Read more
Hurricane Ike
Where to volunteer • The Harris County Citizen Corps needs volunteers to man POD sites… Read more
Karen Haney Joins The Turning Point Group
The Turning Point Group, LP announces the appointment of Karen Haney as Partner and Vice President… Read more
Greater Houston Partnership Lunch & Learn
Tom Downing was a featured host at the Greater Houston Partnership’s popular “Lunch and Learn”… Read more
“Crystal Awards” Platinum Sponsorship
The Turning Point Group, a Texas-based customer retention and loyalty marketing firm, is… Read more
Reliant Energy selects The Turning Point Group for loyalty efforts
Due to the measurable success of reducing attrition with The Turning Point Group’s customer… Read more
Turning Point Group Awarded the AMA Crystal Award.
The Turning Point Group garnered an American Marketing Association’s “2005 Crystal Award”… Read more
Pepper’s & Rogers Innovator Award
Customer-based business initiatives are gaining momentum around the world according to the results… Read more
